2591 Dallas Pkwy, Ste 300
Frisco, TX 75034
We can be reached via e-mail at firstname.lastname@example.org; email@example.com; firstname.lastname@example.org or via phone (Monday to Friday) at 408.792.7757.
You can visit most areas of our website without providing personal information. But we do require valid and accurate information when you register to download Backendless products or when you register to subscribe to the cloud-based service. This information is required to not only provide access to our products and services, but also to prevent internet abuses using Backendless resources. Backendless Corp. respects your need for online privacy and will protect any information that you may share with us.
When you sign up for an account that requires registration or express interest in our services, we ask you for personal information such as your full name and email address. In addition, we collect information regarding the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone and operating system of about visitors to our websites. In case of products or services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. If you are a user of Backendless services, we as well as the company responsible for processing payment information, also store and maintain your data, reports, account information and usage statistics, which are stored in your account in order to provide the services for which you are registered.
Your financial information will not be stored by us and will be used solely for processing payments. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of reputed Payment Gateway Service Provider.
We use Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone and operating system of visitors collected in our log files to analyze the trends, administer the websites, track visitor’s movements and to improve our applications.
Unless requested to the contrary by the customer, we publish the names of our customers in the Customer List on our websites, press releases, advertisements, brochures and other promotional materials. From time to time we may ask customers to consent to providing case study information, which would be used for marketing purposes.
We do not sell or rent your personal information with third parties for marketing purposes. Your personal information is never shared outside of Backendless without your permission, except in cases where:
Backendless may process your Personal Data because:
Backendless will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Under certain circumstances, Backendless may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Backendless may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Backendless aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
We adopt appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored in your account. Access to your name and email address is restricted to our employees, contractors, business partners, and affiliates who need to know such information in connection with our products and services and are bound by strict confidentiality obligations.
last updated on August 21, 2018