Managed Backendless

24x7x365 Monitoring for your Pro Installation.

Managed Backendless is a premium subscription service available to Backendless Pro licensees. With this service, a dedicated team of experts continuously monitors and manages your installation to ensure optimal performance and 24x7x365 uptime. We set up multiple service monitors to track your system in real time, and our team is always ready to step in with manual interventions when necessary. Should changes to your environment be required, such as increasing CPU or memory, we’ll provide expert guidance to help you avoid any unexpected costs from your hosting provider. Managed Backendless gives you the confidence of knowing your system is always in capable hands so you can focus on what matters most.

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About Managed Backendless

Best Value

With Managed Backendless, you gain immediate access to a team of experts who are fully trained in Backendless technology and server hosting from day one. Instead of investing time and money in hiring and training your own personnel, our service offers an economical alternative. Maintaining an in-house team can be costly, especially when it comes to ensuring they’re proficient with the complexities of Backendless. Our dedicated team already has the expertise, providing you with 24x7x365 monitoring and management at a fraction of the cost. This ensures you get top-tier support without the overhead of building and training your own staff.

Hosting Ops Experts

With Managed Backendless, you’re supported by a team with deep expertise in running Backendless Pro across various environments. Whether your installation is hosted on AWS, Google Cloud, Azure, DigitalOcean, or your own server infrastructure, we have extensive experience fine-tuning Backendless to achieve maximum performance and reliable uptime. Our team understands the unique requirements of each platform and will ensure your Backendless environment is optimized to run smoothly, no matter where it’s hosted. With our wealth of experience, you can trust us to keep your system performing at its best.

Expert Guidance

At Backendless, we believe in working as a team with our customers. We take the time to understand how you’re using Backendless and the specific problems you’re solving. With Managed Backendless, our goal is not only to monitor your system but to provide proactive insights that can save you money. We closely track the usage of critical resources like memory, CPU, disk storage, and bandwidth, knowing that these directly impact your costs. If we detect trends that indicate additional resources may be needed, we’ll reach out to discuss potential changes, ensuring you stay ahead of any issues while avoiding unnecessary expenses.

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Features

Uptime Goals

At Backendless, ensuring uptime is one of the most important goals of our Managed Backendless service. We know how crucial it is for your system to stay online and fully operational. That’s why our team provides 24x7x365 monitoring, detecting, and resolving potential issues before they impact your service. With proactive oversight and rapid response, we strive to deliver maximum uptime so you can count on uninterrupted service and focus on your business without worry.

Fully Managed

With Managed Backendless, you receive more than just a powerful app development platform – you gain access to a comprehensive suite of server management services. Our team handles every aspect of running your app’s backend system, including 24×7 monitoring, load balancing, regular backups, security audits, patching, and system upgrades. From routine maintenance to critical updates, we ensure your system operates smoothly so you can focus on building your app without worrying about the backend.

Proactive Monitoring

Our team sets up hundreds of monitors to track every element of your system. We closely monitor every aspect of your backend processes and servers to ensure your service remains reliable, scalable, and secure. All monitoring data is processed in real-time by an intelligent rules engine, allowing us to instantly detect and respond to potential issues. Our SysOps team oversees the entire operation, ensuring your system is always running at its best with proactive interventions when needed.

Managed Migration

If your application runs in Backendless Cloud or on another platform entirely, we will handle the migration of the data, users, and files for you. We will make moving your existing backend system to Managed Backendless as painless as possible.

Dedicated Support

As a Managed Backendless customer, your application and servers move to the top of our priority list. You receive a dedicated support channel that provides a guaranteed response from the support team and our fastest response rate.

Limitless Edition (Backendless Pro)

Managed Backendless is a premium service available exclusively to Backendless Pro customers. Tailored to meet the needs of high-performance applications, this special offering provides Pro users with dedicated 24x7x365 monitoring, expert management, and proactive support. By subscribing to Managed Backendless, Pro customers unlock an unparalleled level of backend service, ensuring their installations are always optimized, secure, and ready to scale. This exclusive service is designed to give Pro users the ultimate peace of mind, knowing their system is in expert hands.